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Privacy policy - Firstcaution SA

Thank you for visiting our website and for your interest in our company. With the following information on data protection, we would like to inform you on behalf of Firstcaution SA, Avenue Edouard-Rod 4, 1260 Nyon (hereinafter referred to as the "Company"), when we store which data and how we use them - naturally in compliance with the applicable data protection regulations.

The Company reserves the right to amend this Privacy Policy to reflect any changes in how personal data is processed. This Privacy Policy supersedes any prior versions of the Company's Privacy Policy that may have been delivered to you or reviewed by you, as well as any different agreements or understandings between you and the Company.

The Company is the data controller in accordance with the Swiss Data Protection Act (DSG) of June 19, 1992 (as of January 01, 2014). You can reach our customer service as follows:

Tel: 0840 78 78 78


What is personal data?

Personal data is all data and information relating to an identified or identifiable natural person (name, address, date of birth, etc.). In connection with websites, this also includes, for example, e-mail addresses and the IP address.

This data protection declaration only refers to our website and in no case to websites, products and services of third parties, even if you may be forwarded to the contents of third parties via a link from our website. In this context, we do not assume any responsibility for the content of any third party website, products or services.


We want to be useful by providing you with information that is of interest to you. We therefore do our best to select topics that may be relevant to you. To do so, we use cookies on our website.


We constantly adapt our website to your interests and needs. The FirstCaution website is therefore becoming also a little bit your website. We are able to display ads that are very closely linked to your daily life.
Data security is a topic that we will continue to address in the future. If you have any questions about it, please contact us at You will find some general information below.

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Purpose and consent

The primary purpose of our website is to inform you about our company, our products and services.

Furthermore, you can use the forms provided to calculate the amount of the rental deposit or submit an application. The information provided in the process, such as name, telephone number, e-mail address, etc., will be stored by us for the purpose of responding to your inquiry. They will be deleted as soon as they are no longer required, unless legal retention obligations require their continued (and possibly limited) storage or they are directly related to a contract or the conclusion of a contract between you and the company. In the latter case, the data of your request will be filed with the contractual documents.

By visiting our website and using the applications provided, you expressly agree to the collection and processing of your personal data.

Processed personal data when visiting our website

You can visit our website without directly disclosing to us who you are. Thus, during the purely informative use of the website, our web servers automatically store technical information that your browser transmits to us. The information collected is technically necessary for us to display our website to you and to ensure stability and security.

We only reserve the right to check this technical data retrospectively if there is a justified suspicion of unlawful use of our website due to concrete indications. This data will not be passed on to a third party, unless this is disclosed in this privacy policy.

Further personal data is only collected if you fill out the electronic contact form to submit an application, use the premium calculator or subscribe to our newsletter. You will only receive our newsletter if you have subscribed to it, and you can cancel this subscription at any time.

By providing this data in accordance with clause 5 (3), you authorize the Company to use your data to store it, contact you at a later date and provide you with an offer that is even better suited to your needs. The data will also be processed for administrative, sales and marketing purposes. The storage and processing of personal data is based on Art. 6 DSG.

Within the company, only those departments have access to your data that need it to fulfill our contractual and legal obligations.

With third parties, the company shares customer data only where absolutely necessary and as far as possible in anonymous form. Personal data may be shared with: Partners with whom the Company cooperates in the context of credit checks and credit reports, sales partners, brokers, management companies, service providers in the area of communication and logistics, IT service providers, service providers in the area of actuarial and auditing services, and government agencies if required by law. Data processing by third parties is based on Art. 9 DSG.

We store your personal data only for as long as is necessary to implement the purpose for which they were collected and in any case only up to the maximum period permitted by law.

Security of your data

We draw your attention to the fact that the transmission of your data via the Internet involves certain risks. Despite all security measures and encryption techniques, it cannot be ruled out that unauthorized third parties may intercept or manipulate your data or that your data may be lost, for which the Company can in no case be held liable. We recommend that you always inform yourself about appropriate security measures to ensure that your data is protected in the best possible way.

Cookies, Social Media Plugins, Google Analytics and other services

When you visit our website, we automatically collect metadata about your visit using technical cookies. Cookies are small text files that store certain information in connection with your access device (PC, smartphone, etc.). The purpose of this activity is to improve our offer and tailor it even more precisely to your wishes and expectations.

If you do not wish to use cookies, you can configure your browser so that it does not accept cookies from In this way, our digital offers will remain generally available, but disabling cookies may prevent you from making the best use of our website or certain functionalities of our website.

For an improved user experience, social media plugins may be used. When clicking on the corresponding buttons, data stored in the browser, such as IP address and the fact that a user has accessed the website, may be transmitted to the provider's headquarters and stored there, regardless of whether a user is logged in to the respective social media platform.

The privacy statements of the social media platforms list how user data is stored and processed. The Company has no knowledge of what data is transmitted and processed and disclaims any liability arising therefrom.

We use the services of certain service providers, such as Google Analytics, in order to be able to integrate their technologies into our digital offerings. In this regard, we ensure that only anonymized data is transmitted in this form of business relationship.

Commissioned third parties in connection with our website

In connection with the operation of the website, the company involves third parties where necessary. In this case, it will pass on personal data about you to them if and to the extent necessary for this purpose.

Your rights

In connection with personal data that we process about you, you may have:

  • a right to information;
  • a right of rectification and a right of deletion;
  • a right to object;
  • a right to data disclosure and transfer.

Please note that these rights are not absolute and that we may have the right to refuse requests where exceptionally permitted. The exercise of these rights may further result in the Company being unable to maintain the business relationship.