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Reviews & Testimonials Firstcaution

Are you looking for reviews about Firstcaution before subscribing?

Do you want to know whether the solution is reliable and what customers really think?


This is a normal approach. When it comes to housing and financial commitment, it’s important to gather information before making a decision.


Here are transparent answers to the questions most frequently asked by tenants in Switzerland.

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Who is Firstcaution?

A regulated company in Switzerland


Firstcaution is a Swiss insurance company authorized by FINMA, the Swiss Financial Market Supervisory Authority.


This ensures that the rental guarantee offered complies with Swiss legal requirements.


A player present throughout Switzerland


Firstcaution collaborates with more than 3,000 professionals across Switzerland, including:

  • property management companies
  • relocation agencies
  • real estate professionals
  • institutional partners

This nationwide network demonstrates the recognition and acceptance of the guarantee among real estate market players.



A solution used by thousands of tenants

Since 2008, Firstcaution has supported thousands of tenants in setting up their rental guarantee.

“I filled out the online form at 9 a.m., and by 2 p.m. everything was settled—I had my guarantee. I recommend it 1000%”

Jeremy Bouvet

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Is Firstcaution a trustworthy company?

Yes.

The rental guarantee offered is a recognized alternative to the traditional bank deposit.


This means that:

  • the model complies with Swiss law
  • the guarantee is accepted by landlords and property managers
  • the contractual terms are clearly defined

Reliability is based on a regulated framework, significant experience, and verifiable data.


“I cannot express all my gratitude to Anaïs for her incredible efficiency and professionalism. On a Friday the 13th, a day considered unlucky by many, Anaïs proved the opposite. She accelerated our procedures with the insurance and managed to establish the document in...”

Anca Verma

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Why consult reviews before choosing a rental guarantee?

Because a rental guarantee can represent several thousand francs.


Before committing, it is natural to want to:

  • check the company’s reputation
  • understand the costs
  • compare with a bank deposit
  • review customer feedback

“A big thank you for your responsiveness. The manager Emily was very friendly and available. I was able to get clear answers to my questions as quickly as possible. Thanks again"

Marie Khaltaev

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What do reviews say about Firstcaution?

Customer reviews often highlight:

  • the simplicity of the online subscription
  • the speed of the process
  • the ability to keep your cash available
  • flexible payment options (monthly or annual)

Many customers particularly appreciate the option to pay the premium monthly, making the solution accessible from CHF 10 per month, depending on the guarantee amount.


Some reviews also point out the importance of understanding the difference between an annual premium and a traditional bank deposit. These are two different models.


“Many thanks to Karen Davies and Anne Meier for their excellent service in setting up our rental guarantee. They were extremely helpful and very responsive, enabling us to set it up quickly.”

Richard Seymour

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How does the Firstcaution rental guarantee work?

Instead of blocking up to three months’ rent in a bank account:

  • you take out a guarantee
  • you choose annual or monthly payment
  • your capital remains available
  • the landlord receives an equivalent guarantee

The solution can be subscribed to online in just a few minutes.



“Excellent experience with Firstcaution. I would especially like to thank Mrs. Marie-Laurence Meier for her efficiency, responsiveness, and the speed with which she handled my case. Everything was managed smoothly and professionally. I highly recommend Firstcaution e...”

Francesco Pellegrino

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Can you pay monthly?

Yes.

Firstcaution allows monthly payments, with premiums starting from CHF 10 per month.

Why is monthly payment an advantage?

This flexibility is particularly appreciated:

  • when moving
  • at the beginning of a career
  • by young professionals or students


“As a student, I recommend FirstCaution to help navigate the depths of tenant life. I would also like to warmly thank Michael Jaggi, who saved me by taking the time to listen to my problems! He was understanding and efficient in resolving a 6-month issue”

Aude Héron

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Is there an offer for young people?

Yes.

Firstcaution offers a solution specifically tailored for young people from the age of 18.

Its goal is to facilitate access to housing when starting a professional life or studies, by avoiding the need to block a large amount of capital and allowing flexible payments.


“Taking out rental deposit insurance took barely two hours between the request and receiving the policy. Excellent service. 5 stars.”

Casa Nova

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Are there any disadvantages?

In the interest of transparency:

  • The guarantee is based on a premium (it is not free).
  • Over a very long period, the cost may differ from a traditional bank deposit.
  • It is important to read the terms before subscribing.
  • Comparing options remains the best approach.

“At the beginning of a busy year, the property management and the owner were only able to send me my lease the day before my move-in inspection, scheduled at 10 a.m. the next morning. By registering online and thanks to a phone call with one of the staff members, Emilie Deffradas, the situation..."

Jack Jee

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Firstcaution or bank deposit: which should you choose?

With a bank deposit

  • your money is blocked for the entire duration of the lease

With Firstcaution

  • your capital remains available
  • you choose annual or monthly payment
  • the solution can be accessible from CHF 10 per month

The choice depends on your financial priorities and can be changed at any time.


“They work really well and always do their best to satisfy the customer. We encountered some difficulties when setting up the contract, but thanks to the Firstcaution team (Thierry, Lorenzo and Anaïs), we obtained it on time! I highly recommend...”

Daniel Rodriguez Cardona

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Is Firstcaution reliable?

Firstcaution is a regulated alternative to the bank deposit in Switzerland.


It may be suitable if you:

  • want to preserve your cash flow
  • prefer a flexible solution
  • are looking for a quick subscription
  • are young or at the beginning of your professional journey

Taking the time to compare, read reviews, and ask questions is always a good decision.